Let’s paint the picture here. You have a Facebook Ad that’s getting a lot of comments and engagement. That’s great, you got the targeting right. Let’s say sales start coming in, and we start scaling the ad. Now you’re showing it to thousands of people every day. Let’s say you’re getting 50, 100, or 200 comments in the span of a day or a week. Inevitably some of them are going to be negative. These negative comments can and will effect the profitability of your Facebook Ad! Your relevance score, a metric FB applies to each ad, will decrease as negative comments increase.
But do not worry! There’s an easy solution. There’s a couple different things you can do. First off, you can and should be going into your actual ad consistently and reply to any comments that need your attention, both negative and positive. I tend to do this once per day, it takes me about 5 minutes.
Don’t forget this is an advert YOU are paying for on YOUR Facebook fan page. I’m sure you wouldn’t tolerate someone walking into your house and being rude to you so why would you tolerate it on your own fan page? You definitely shouldn’t because some people get off on being trolls and negative and will do it for the sake of it. Luckily there is a very easy way to sort this out.
If you go to your Facebook fan page and click the Settings button, then look for for a section called Page Moderation.
Click edit and paste the below into the field that appears.
shipping, shipped, ship ,9.95, rip off, ripoff, fraud, scam, scammers, china, aliexpress, www.aliexpress.com, ebay, ebay.com, www.ebay.com, 4.95, 6.95, $, 7.95, $, 20, sucks, fuck, thieves, thief, expensive, high, price, http, https, ://, www, shipping, ship, ships, shipped, shipping fees, how much to ship, 9.95, $9.95, $50, 50 bucks, no way, rippoff, ripoff, fraud, scam, scammers, beware, make these, make this, ebay, aliexpress, china, s & handling, s&handling, s& handling, 9.95, 995, 16, 37, 47, received it, gotten it, received theirs, received theres, gotten theres, recieved one, received one, 10, $10, 10.00, $10!, $10.00!, not free, where is it, where is my order, when will it come, how long will it take, how long, shipping, deliver, delivered, amazon, amazon.com, 19.90, $19.90, 50, $50, $20, 20, $30, 30, $40, 40, $29.85, 29.85, $39.80, 39.80, $49.75, 49.75, two weeks, 2 weeks, 3 weeks, three weeks, 4 weeks, four weeks, month, waiting, month ago, forever ago, still haven’t gotten, still not here, still have not received, received, received, catch, charge, credit, credit card, credit card, paypal, pay pal, month, s&h, cheap, skeptical, sceptical, review, reviews, 30$, 20$, 10$, $, 40$, 50$, 60$, 70$, sketchy, make mine, make my own, make one, has anyone ordered, hidden, hidden fee, hidden fees, leery, leary, scared, dont trust, don’t trust, bs, bullshit, do not order, don’t order, dont order, months ago, weeks ago, paypal, took the money, took my money, took money, never sent, never shipped
This will eliminate 99% of the negative comments that you receive.
Hope that helps, if you have any questions please leave me a message below.
Thanks for reading. Cheers!